How much will the postage charge be for my order?
Standard Postage & Express post charges are calculated on each individual order; please use the "Estimated Shipping & Taxes" calculator once you have finished shopping to receive the cost.

Do you do International Shipping? 
This cannot be done via this website – please contact us directly for assistance via the 'Contact Us' section of this website.

What Credit Cards do you accept?
Visa, Mastercard & American Express

Are my credit card transactions secure?
Yes, our website is secured by a GeoTrust TrueBusiness ID SSL certificate with up to 256-bit encryption that protects your information from start to finish. We also integrate directly with The NAB Banking portal which means your card information is handled directly by the NAB with no 3rd party required.

How can I track my order?
We will send an email to the address provided on purchase when your order is despatched and provide you with the tracking number if applicable. 

How long will it take my order to arrive?
Most orders are despatched within 24 hours of receiving them. Delivery is generally through the Australia Post Network. Express post options are available .

When is my credit card charged?
On placing your order the credit details you provide are processed immediately by our bank.